Dear clients and friends,
As we tackle an issue of incredible scale and impact, we understand the growing concern surrounding coronavirus (COVID-19) across our communities, with our hearts going out to all those who’ve been impacted. We believe it is our role and responsibility during this time to prioritize matters of importance to you and our relationship: playing an important role in the health and well-being of our employees, customers, and partners while ensuring business continuity and continued support for your operation.We want to assure you that we are wholeheartedly committed to delivering all services, whether project related or support oriented, while managing the intricacies of this ever-changing dilemma.
Illumiti is constantly tracking conditions and making decisions informed by the latest science-based information and government announcements; and guided by Illumiti’s core values. We are taking necessary steps to ensure we help to prevent the spread of the virus and support the health and well-being of our customers and employees, and the communities in which we live, work, and play.
The following are precautionary steps we have taken in response to this developing public health impact, effectively immediately through to March 27, 2020 (inclusive):
We are immensely appreciative of your understanding. Your projects and interactions with Illumiti may look a little different over the next while as we navigate through this period together; but rest assured that we are maintaining regular operations — and we’re always looking for ways to serve you best. During this time we are recommending that our project teams that would otherwise have been on-site at our Clients’ offices, make use of the video conferencing capabilities that we have through tools like Skype, GotoMeeting or other similar tools, in order to increase the effectiveness of the interactions during this longer period of remote work. We are additionally exploring other virtual-collaboration tools in the event that this period of restricted travel is extended further. We will continue to update and interact with you in future as things develop.
As always, we consider ourselves privileged to serve your organization.
Sincerely,
Nir Orbach
CEO, Illumiti Group of Companies